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<p id="isPasted" style="font-size: 16px; border: 0px solid rgb(217, 217, 227); margin: 1.25em 0px; caret-color: rgb(55, 65, 81); color: rgb(55, 65, 81); font-family: S&#xF6;hne, ui-sans-serif, system-ui, -apple-system, &quot;Segoe UI&quot;, Roboto, Ubuntu, Cantarell, &quot;Noto Sans&quot;, sans-serif, &quot;Helvetica Neue&quot;, Arial, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; white-space: pre-wrap;">Our products are liquid and may freeze when exposed to freezing temperatures. We are happy to offer a replacement if the temperatures have warmed up to avoid the order being frozen again. Alternatively, we can provide a refund if that&#xA0;is more convenient for you.</p><p style="font-size: 16px; border: 0px solid rgb(217, 217, 227); margin: 1.25em 0px; caret-color: rgb(55, 65, 81); color: rgb(55, 65, 81); font-family: S&#xF6;hne, ui-sans-serif, system-ui, -apple-system, &quot;Segoe UI&quot;, Roboto, Ubuntu, Cantarell, &quot;Noto Sans&quot;, sans-serif, &quot;Helvetica Neue&quot;, Arial, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; white-space: pre-wrap;">Please reach out to <a href="mailto:customerservice@skinnymixes.com">customerservice@skinnymixes.com</a> if you have any questions about this topic!</p>

Our products are liquid and may freeze when exposed to freezing temperatures. We are happy to offer a replacement if the temperatures have warmed up to avoid the order being frozen again. Alternatively, we can provide a refund if that is more conveni

What happens if my order arrives frozen?

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What happens if my order arrives frozen?Updated 10 months ago